ACT provide large range of IT solutions catering to various industry segments, predominately- Utility, Education, Municipalities, Defense and Healthcare. With an exhaustive portfolio within the Kingdom we deliver cost effective, efficient and best in class solutions. We have partnered with internationally renowned companies and leverage on international expertise coupled with our extensive knowledge of local businesses to deliver state of the art solutions.
ACT takes a unique approach to IT transformation by offering a “CIO-on-tap,” combining our in-house expertise in governance, logistics and quality assurance with the world’s top talent in niche areas of technology. With complete dedication to the market, we take that global know-how and distill it into a local, Arabic context — offering our clients the best of both worlds and helping drive real business value through technological transformation. Our work is customized specifically for the market, which has grown significantly more sophisticated in recent years. From cloud computing to ubiquitous mobility to the tremendous increase in collaboration, this landscape now means the IT solutions provider needs to be nimble, responsive and adaptable. ACT tailors its international acumen specifically for this market — a modular approach that offers end-to-end solutions — helping to connect real business value through technological transformation.
IT service refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures that are performed by an organization to plan, design, deliver, operate and control information technology services offered to customers.
It is thus concerned with the implementation of IT services that meet customers’ needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology